Claim Center
Get Help With Your Insurance Claim
Below are all of the contact details for each Insurance Company that we interface with.

Auto Insurance

Specialty Claims

Western General (NON-CA)
Lyndon Southern Insurance
Bankers Insurance


Phone Number
(866)601-4SCM (4726)
(866)501-2SCM (2726)

Qualitas Insurance

Qualitas Insurance Company
Phone Number
(844) 765-6380

Email
claims@qualitasins.com

*California Only

Western General

Classic Auto Program
Phone Number
(844) 680-7904

*California Only

Mexico Auto

Mapfre Tepeyac

Phone Number
01.800.004.9600 or 01.800.800.2880

Fax
011.52.66.46.34.15.73

ALL CLAIMS MUST BE REPORTED BEFORE LEAVING MEXICO

Markel American Insurance

Specialty Claims

Need to report a claim?  Please select the first loss notice form link below.  You can easily complete the loss form and your claim will be directly submit to Markel.You will be emailed within 24-hours with your adjuster and examiner contact.

(800) 236-3113 - Claims Reporting

Report a Claim Online

Roadside Assistance

Nation Safe Driver

(866) 286-2075 - Roadside Assistance
(800) 338-2680 - Customer Service & Claims (8:50AM to 5:30 EST)
(800) 338-2680 - Travel Club Assistance
(800) 447-2901 - Travel Agency Service

Professional Lines

Premiere Claims Management, LLC

2020B North Tustin Ave

Santa Ana CA  92705
888-683-2266 (phone)
866-885-4047 (fax)
claims@premierclaimsllc.com

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Insurance Company

Territory

Policy Prefix

Phone Number

Fax Number

PrimeOne Insurance Company
Arizona
P4A
(866) 601-4726
(866) 501-2726
Stonegate Insurance Company
Arizona
D1A
(949) 371-2122

Trisura Insurance Company
California
P4C
(866) 601-4726
(866) 501-2726
Cimarron Insurance Company
Colorado
P4L
(866) 601-4726
(866) 501-2726
PrimeOne Insurance Company
Utah
P4U
(866) 601-4726
(866) 501-2726
Unique Insurance Company
Utah
D1U
(949) 371-2122

Nation Safe Driver Roadside Assistance
All
P4A P4U P4C P4L D1A D1U
(866) 286-2075

Mapfre Tepeyac
Mexico
SGM
01 (800) 026-6358 OR
01 (800) 026-6551

On 07/08/2021, the Superior Court of the City and County of Los Angeles, California entered an Order Appointing Liquidator, in the case entitled Insurance Commissioner of the State of California v. Western General Insurance Company, Case No. 21STCP01655 ("Liquidation Order").  The effective date of the liquidation order is 08/05/2021.  Pursuant to the Liquidation Order, the California Insurance Commissioner has been appointed as the statutory Liquidator of Western General Insurance Company ("Western General").  The Liquidation Order authorizes and empowers the Commissioner, through his Conservation & Liquidation Office, to liquidate Western General and its assets for the benefit of Western General’s policyholders, claimants, creditors, and shareholder, as provided in Sections 1010 through 1062 of the Insurance Code of the State of California. Western General was found to be statutorily insolvent. This finding of insolvency triggers the California Insurance Guarantee Association ("CIGA") to begin paying covered claims to Western General’s claimants up to statutory limits.  Pursuant to the Liquidation Order, Western General’s insurance policies were cancelled effective 09/04/2021, unless your policy terminated prior to this date.
Western General Insurance Company
Arizona
WPZ
(800) 758-3311
or report the claim online to www.westerngeneral.com

Western General Insurance Company
California
WSC
(800) 758-3311
or report the claim online to www.westerngeneral.com

Western General Insurance Company
Colorado
WPC
(800) 758-3311
or report the claim online to www.westerngeneral.com

Western General Insurance Company
Utah
WPU
(800) 758-3311
or report the claim online to www.westerngeneral.com

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